Shipping and Returns

Shipping

Shipping times
Orders processed in Belgium, Germany and the Netherlands take 1 to 5 business days to arrive, depending on where you live. For orders processed in other countries, delivery time may vary from 3 to 10 business days, depending on your location.

Shipping and handling process
Handling time is generally 1 business day before orders are handed over to the carrier.

Shipping costs
Shipping costs may vary depending on where you live (see table below).

Please note that since shipments are made from Brussels, the shipping costs for destinations distant from Belgium are high. This will change in the near future once a network of shipping partners is in place. This will also lead to faster delivery times.

Shipping costs (Europe)

BELGIUM

4,99€ - shipping with Bpost

FRANCE, GERMANY, LUXEMBOURG, THE NETHERLANDS

4,99€ - shipping with DPD

AUSTRIA, DENMARK

8,99€ - shipping with UPS

Free over 45€

CROATIA, CZECH REPUBLIC, GREECE, HUNGARY, IRELAND, ITALY, POLAND, PORTUGAL, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM

8,99€ - shipping with UPS

NORWAY, SWITZERLAND

15,99€ - shipping with DPD

BULGARIA, ESTONIA, FINLAND, LATVIA, LITHUANIA, ROMANIA

18,99€ - shipping with UPS

Shipping costs (Rest of the World)

CANADA, UNITED STATES

25,99€ - shipping with Bpost

OTHER

45,99€ - shipping with DPD

Returns

If you want to return or exchange an item, visit this page.

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